This article was co-authored by Pippa Elliott, MRCVS. Dr. Elliott, BVMS, MRCVS is a veterinarian with over 30 years of experience in veterinary surgery and companion animal practice. She graduated from the University of Glasgow in 1987 with a degree in veterinary medicine and surgery. She has worked at the same animal clinic in her hometown for over 20 years.
Start by teaching your puppy the word NO. Use that word only when she is doing something you do not like. You have to use the word NO in a loud, stern voice that is different from all other ways you communicate with her, so that she knows there is something wrong. You also have to catch her in the act that you don't like, so that it will associate the word NO with the action that she is doing. Be consistent, and follow your verbal command with a light smack or moving her to a time out spot.
Understand the dog's behavior. In a dog's world, it is instinctual to greet another dog by coming nose-to-nose with them. This allows them to sniff each other's faces and become acquainted with the other dog's scent. Of course, your nose is a bit higher to reach so it is only natural that your dog will jump up to get closer to your face when greeting you. This can be quite annoying and unnecessary, but fortunately, the habit can be broken.
Redirect with a sit command. The simple 'sit' command can be useful in many different situations. Most importantly, it is a great distraction technique for redirecting your dog's attention from an undesirable behavior, such as jumping up. When your dog jumps up on you, turn your back to them while keeping them in your peripheral vision. Ask her to sit and immediately praise her when she does so.
Homecomings and departures are a prime time for jumping up because puppies want to greet you or stop you from leaving. Turning your back on some of these dogs revs them up even more, so instead, try ignoring the bad behavior. “Ignore” means you make no eye contact, say nothing and stand still like a zombie offering no reaction to silly puppy behavior.
Unless given a command to jump, a dog should never be allowed to jump on humans. A dog that jumps on humans of its own free will is a dog that does not respect the person it is jumping on. Even those cute little toy dogs should not be allowed to jump on people. While you may think it is cute, it is not cute to everyone else. Not only is it annoying to most people to have someone else's dog jump on them, it can also be dangerous. A jumping dog can knock people over, muddy their clothes, put runners in nylons and scratch the skin.