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Our inconsistency perpetuates the problem. Some of the time we tolerate the jumping and ignore it. Other times we reward the behavior by exchanging enthusiastic greetings. But when we're dressed up and the puppy's paws are muddy, it's a different story. Reprimanding the puppy for jumping up usually does not work. Either the puppy misunderstands the reprimand as praise or he gets even more excited and the jumping gets worse. If the reprimand is severe enough, the puppy may stop jumping at that moment but it doesn't solve the problem altogether; and it certainly is not a very nice thing to do. It's very similar to a person approaching you with a big smile, arm extended to exchange a hand-shake and you bopping the person in the nose. Even if your puppy learns that jumping up on you is not a good idea, he will usually get away with jumping up on everyone else.
Unless given a command to jump, a dog should never be allowed to jump on humans. A dog that jumps on humans of its own free will is a dog that does not respect the person it is jumping on. Even those cute little toy dogs should not be allowed to jump on people. While you may think it is cute, it is not cute to everyone else. Not only is it annoying to most people to have someone else's dog jump on them, it can also be dangerous. A jumping dog can knock people over, muddy their clothes, put runners in nylons and scratch the skin.
Teach your puppy a conflicting behavior such as “fetch your ball.” She can’t jump up if she’s running to bring you her ball or favorite toy. Just the name of a ​special game or toy—“go get your bear!”—can change the dog’s focus and redirect the behavior long enough for you to evade the jumping. With enough repetition, your puppy will begin to associate your home-coming with “go fetch” instead of jumping up.
Puppies in human households try to lick the weird, flat, usually bald body part we have instead of a muzzle. When a cute little puppy jumps up to lick face, many people can only say “Awwww!” Hey presto! Jumping up has been rewarded. The puppy’s natural inclination is now a learned behavior. Too bad for the dog when he’s nine months old, bigger and less cute, muddying the pinstripes and knocking Granny to the ground.
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