Our inconsistency perpetuates the problem. Some of the time we tolerate the jumping and ignore it. Other times we reward the behavior by exchanging enthusiastic greetings. But when we're dressed up and the puppy's paws are muddy, it's a different story. Reprimanding the puppy for jumping up usually does not work. Either the puppy misunderstands the reprimand as praise or he gets even more excited and the jumping gets worse. If the reprimand is severe enough, the puppy may stop jumping at that moment but it doesn't solve the problem altogether; and it certainly is not a very nice thing to do. It's very similar to a person approaching you with a big smile, arm extended to exchange a hand-shake and you bopping the person in the nose. Even if your puppy learns that jumping up on you is not a good idea, he will usually get away with jumping up on everyone else.
Liz London is a certified dog trainer through the Certifying Council of Professional Dog Trainers (CPDT-KA) & the Karen Pryor Academy (Dog Trainer Foundations Certification) with regular continuing education courses from the top animal trainers from all over the world. She has trained zoo animals, search & rescue canines, gundogs, and helped people raise happy, healthy, and well-behaved canine companions for over ten years.
Homecomings and departures are a prime time for jumping up because puppies want to greet you or stop you from leaving. Turning your back on some of these dogs revs them up even more, so instead, try ignoring the bad behavior. “Ignore” means you make no eye contact, say nothing and stand still like a zombie offering no reaction to silly puppy behavior.
Also, it's your job to never let anyone else allow your puppy to jump up on them! They will say, "It's OK, she's just a puppy, I don't mind if she jumps on me". You must rush in and pull the puppy down immediately, put your pup in a sit, praise the puppy then scold the person ! Continue to hold the puppy in a sit and let the person greet the pup. Explain to them they can never allow the puppy to jump on them - the puppy must sit to be greeted. To stop the jumping up behavior in pups, I do as much people training as puppy training!
A relatively new invention that will definitely solve this problem is the no jump harness. It works by restricting the movement of the dog’s hind legs so that it can’t jump at all. This should not be a permanent solution but rather something that can be effectively used during training. It should not only stop them from jumping chain link fences, but also from jumping on people and furniture.
When a dog jumps on a human of its own free will, it is not "greeting" the human, it is asserting its dominance over the human; it is the dog communicating that it is alpha and/or wishes to own/control the human. A subordinate would never dream of running over and jumping on the alpha dog of the pack. Space is respect and lower members of the pack respect the higher members. If your dog jumps on humans, it does not respect them. Note: when a young puppy jumps on humans it is sometimes its attempt to reach one's face. Puppies need to be taught not to jump up on humans as this behavior will manifest into other meanings as the puppy grows up into an adult dog.